Refund Policy

This Refund Policy applies specifically to the Listen app by BigQ Studio.

In-App Purchases and Billing

By agreeing to opt for an in-app purchase, you agree to pay the required amount and are also required to agree to the terms and conditions of the specific payment method chosen to subscribe through Apple App Store, Google Play Store or Amazon Appstore. BigQ Studio may change the price of any or all of the packs available for in-app purchase, at its own discretion. If you do not agree to this price change, you may not make the respective in-app purchase.

Billing Disputes

Google Play: Google Play takes care of all the billing and we DO NOT store your credit card information. In case of Google, they provide us with a portal to issue refunds as per need. So, in case of any refund or cancellation request, please email us at [email protected] In your email to us, please provide your order id that you are disputing. We will evaluate the claim and issue a decision based on our discretion.

Contact

If you need help with a refund request, contact us at [email protected] with your order ID.

Last updated: March 17, 2026